We are so sorry to hear that you’re having an issue with your purchase from The Family Freezer!
All digital products come with a 30-day money-back guarantee. We want you to be completely satisfied with your purchase. If you purchased an eBook or online membership, please email us at [email protected] within 30 days of the purchase date for a refund. Please include your order number as well as the email address that you used to make the purchase so we can look up your order.
Reusable Freezer Bags and Baggy Stands
As stated on our product sales pages, all sales are final. The products are shipped from a Warehouse in California so we are not able to accept returns at this time.
If your product arrives with a manufacturing defect, please email us at [email protected] within 30 days of the purchase date. Please include a photo of the damaged product as well as the email address that you used to purchase it.
Thank you for supporting our small family business!